Privacy Policy

1. Introduction

ROI Capital Marketing LLC ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following information:

A. Personal Information

• Name
• Email address
• Phone number
• Business name
• Business address
• Payment information (processed securely through Stripe)

B. Business Information

• Service offerings
• Pricing information
• Calendar availability
• Advertising account access
• Analytics access

C. Automatically Collected Information

• IP address
• Device type
• Browser type
• Cookies
• Analytics data
• Website usage behavior

We may use tools such as:

• Google Analytics (GA4)
• Google Tag Manager
• Call tracking software
• CRM systems
• Stripe for billing

3. How We Use Information

We use collected information to:

• Provide marketing and acquisition services
• Install tracking systems
• Contact and qualify inbound leads (for clients)
• Book appointments
• Process payments
• Communicate with prospects and clients
• Improve our systems and services
• Ensure compliance and quality control

4. Lead Handling & Call Recording

As part of our services, we may:

• Contact inbound leads
• Send text messages
• Record calls
• Monitor calls for quality, compliance, and training

By submitting information through our website or client systems we manage, you acknowledge and consent to possible recording and monitoring where legally permitted.

5. Payment Processing

All payments are securely processed through third-party providers such as Stripe. We do not store full credit card information on our servers. Stripe's privacy policy governs payment processing data.

6. Data Sharing

We do not sell personal data. We may share information with:

• Advertising platforms (Google Ads, Meta, etc.)
• Analytics providers
• CRM platforms
• Call tracking platforms
• Payment processors
• Legal authorities when required by law

7. Data Security

We implement reasonable security measures to protect your data. However, no electronic transmission is 100% secure.

8. Data Retention

We retain information as long as necessary to:

• Provide services
• Maintain records
• Comply with legal obligations

9. Your Rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion (subject to legal obligations)

Contact: [email protected]

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.